Frequently Asked Questions and Policies

LIFE Bag is a range of compact emergency kits created by an airline pilot and hand-packed in the USA. Each system keeps practical equipment organized for situations such as roadside problems, power outages, outdoor emergencies and unexpected overnights. Choose the kit that fits where you will keep it and the supplies you want within reach.

LIFE Bag Pilot is our flagship compact survival kit. Choose Pilot for broader coverage, including emergency food, water support, shelter, a rescue knife and basic first aid.

LIFE Bag Scout is our smaller survival pouch. Choose Scout when you want portable essentials for water filtration, lighting, signaling, navigation, weather protection and basic first aid.

LIFE Bag Complete System includes one Pilot and one Scout. Keep a primary kit at home, in a vehicle or at your base, with a smaller kit to take along.

LIFE Bag First Aid is a dedicated pouch for basic first aid and emergency-support supplies.

See the individual product pages for current contents, pricing and availability.

Pilot includes a Kershaw Barricade rescue knife, Aquamira Survival Straw, Potable Aqua purification tablets, UCO Fire Starter and a 2,400-calorie emergency ration, alongside shelter, lighting, signaling, navigation and basic first aid equipment.

Scout includes an Aquamira Frontier Straw, UCO Fire Starter, headlamp, compass, signal mirror, whistle, thermal poncho, mini multi-tool, fishing supplies and basic first aid essentials.

The complete contents are listed on the Pilot and Scout product pages.

No. LIFE Bag began with an airline pilot’s experience of being away from home when normal services were disrupted. The same practical approach suits drivers, hikers, campers, travelers and anyone who wants emergency equipment nearby. Our kits can be kept in a vehicle, at home, at work or with outdoor gear.

Pilot measures approximately 9 × 7 × 5 inches and weighs about 4.5 pounds. Scout is a smaller pouch measuring approximately 6 × 4 × 2.5 inches. The Complete System contains both kits as separate bags.

Yes. Basic first aid is one part of each kit, alongside equipment for water, lighting, signaling and other emergency needs. For a dedicated first aid pouch, see LIFE Bag First Aid. Compare the product contents to decide which setup fits your needs.

Pilot and Scout are designed primarily as personal emergency kits. Some tools can be shared, but consumable supplies are limited. Plan food, drinking water, medication, clothing and other personal necessities for each person and for the conditions you expect.

LIFE Bag Pilot is not suitable for carry-on baggage as packed because it includes a knife. Review every component before flying, including multi-tools and fire-starting equipment. Removing the knife or placing the kit in checked baggage does not automatically make every item permitted.

Check current TSA guidance, FAA PackSafe guidance, airline rules and destination requirements before packing.

Pilot uses an Aquamira Survival Straw; Scout uses an Aquamira Frontier Straw. Follow the instructions supplied with your exact model for suitable water sources, use, storage and replacement. A filter is one part of your water plan. Carry drinking water whenever practical.

Some components have expiration dates, including food, water-treatment tablets and certain first aid supplies. Check labels at least annually and before a trip, and replace supplies when they are used or expire. Inspect tools, packaging and batteries as part of the same check. Follow the water filter’s own maintenance and replacement instructions.

Keep it somewhere accessible, such as a vehicle, backpack, workplace or home storage area. Protect the contents from moisture and follow each component’s storage directions. If you keep the kit in a vehicle, pay attention to heat and freezing temperatures, especially the limits specified for the water filter, batteries and consumables.

Yes. Shop Gear offers individual equipment and supplies, subject to availability. If you cannot find a specific replacement, contact us with the item name and we can help you check the available options.

Orders placed on LifeBagSurvival.com qualify for free USPS Ground Advantage shipping at $74 or more after discounts and before tax. The offer applies to U.S. orders and is applied automatically at checkout. Shipping charges for orders below the threshold are shown at checkout.

We ship from New York to addresses in the United States. International shipping, including Canada, is not currently available. Orders currently ship by ground service.

Please allow 2–4 business days for processing before shipment. Processing time is separate from carrier transit time. A shipping confirmation is sent when your order ships, with tracking when available. Delivery estimates are not guaranteed and may be affected by weather, holidays or carrier delays.

Check your delivery address carefully before ordering. We are not responsible for delays or delivery problems caused by an incorrect or incomplete address supplied at checkout.

For a missing package or another shipping issue, email support@lifecrewsolutions.com with your order number so we can help. If your order arrives damaged, defective or incorrect, follow the instructions under Returns and Support below.

We accept returns within 14 days of delivery when items are unused, unopened and in their original condition. Opened, used, altered or incomplete products are not eligible for a standard return.

Email returns@lifecrewsolutions.com with your order number to arrange a return. Customers pay return postage unless the item arrived damaged, defective or incorrect. Approved refunds go back to the original payment method after we receive and inspect the return. We may refuse returns that do not meet these conditions.

Contact returns@lifecrewsolutions.com within 3 days of delivery. Include your order number, a description of the issue and photos. We will review the problem and work with you on a replacement, refund or another appropriate solution.

Use our contact form or email support@lifecrewsolutions.com. For an existing order, include your order number so we can find it quickly.